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Privacy Policy

TERMS OF USE

The LabTAG.com website, including images and trademarks is the property of GA International Inc. It is forbidden to copy, reproduce, publish, to post, to transmit or distribute, in any way, any information, images or any document contained on this website.

It is however allowed to download a copy of the documents contained on this website for a personal and commercial use as long as the copyrights and the property rights are respected. GA International Inc. reserves the right to modify without notice any aspect of the website, its contents as well as the present conditions and terms of use.

Return / Refund Policy

All GA International products (except software & hardware - see below) have a full satisfaction guarantee for 90 days. If you are not completely satisfied with your purchase, return it within 90 days for a full refund or replacement. All labels, tapes, and ribbons have a 12-month guarantee. For other products, please contact us for warranty details.

A 10% restocking fee is applicable for returns not related to the performance or the quality of our products.

We offer a 30-day trial version of any software, which can be downloaded free of charge for evaluation purposes. We do not accept returns or offer refunds on software or hardware that have been opened.

Prior to returning the product, please contact us by phone, fax, e-mail or through our "contact us" page to obtain a Return Merchandise Authorization (RMA) and return instructions. Returns will not be accepted without a Return Merchandise Authorization number issued by GA International Inc.

PRIVACY POLICY

By using the "labtag.com" website, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. We do not sell or share customer's information to any third party, nor we share or distribute any such info.

Cookie/tracking technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. 

Distribution of information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. 

Commitment to data security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. 

Privacy contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By phone: Canada-USA (toll free) 1-800-518-0364 ; Other countries 1-450-973-9420

We reserve the right to make changes to this policy. Any changes to this policy will be posted. Prices are subject to change without notice.

 

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