Product good. Shipping fine. Having a hard time getting an invoice/receipt for purchase card reconciliation
Good products, price is a bit high, and the website is not updated with the new products
AWA-56 is still there since months, but when i order i get messages that they are replaced with AWB -56C3-1WH. Yes I know thanks !!! please update your website.
Overall ok! Demo labels offered, however without the printer useless. The interaction had been very friendly, but somewhat confusing. I finally just bought online.
It would be perfect if you could filter your search into A4/US letter and size of the labels. However, everything with the order and shipment went super smooth and I will definitely be back
Since many products are displayed, it will take some time to select the appropriate label, although the support is available for assistance .
ordering is not impossible but I think there are too many information on the product page and it's difficult to see what I am looking for (cat number, details of the product etc) among all these information
I like your products but they're a bit pricey. I'm a grad student and on a tight budget.
The ordering process is simple, the customer rep is very helpful and the orders get delivered promptly. However, the letter size template doesn't align with the actual label sheet.
Fast shipping
Excellent customer service when I had questions about label sizing.
Good
4 stars
Great customer service, shipping is a little pricey and slow.
I really enjoy the products however the descriptions are a little hard to follow sometimes and the instructions are lacking
Great customer service. Delivery time can be variable and shipping prices are steep.
Efficient, fast and easy to find
Excellent, fast service
better to have extra discount for bulk purchases
US based customer, ground shipping is preferred method but takes much longer to arrive than our other packaging.
Ordering process and website are actually very nice, I'm just blown away with how EXPENSIVE the product is
Delivery time was quick. Website was too slow though.
Straight forward ordering process, easy & timely delivery
It would be nice if we could easily favorite things for reorder. Currently I have to dig through orders one by one to find the products I need
Not the slowest website for ordering, but not the fastest. Good (auto-)communication for ordering status. Love using points for discounts!
Good
it is convenience but don't like have to do separate email for tax exemption
Fast and effective
Was easy to order and quick to deliver.
Little hard to ensure ordering right color.
time of delivery was fast and tracking info was provided. customer service responded fast and followed up.
We were advised that one of the products we purchased was not compatible with our machine, but it was compatible.
Customer Service is good but sometimes the labels themselves have issues. They have sent replacements when necessary.
Time of delivery was a bit long
very easy to use, i found exactly what i needed
Easy to use
website is not clear for description, ordering process, customer service and time of delivery all are good.
The product is just what was required and communication about delivery & invoicing was supplied in a timely manner. We will use them again.
Shipping is a bit pricey
Great products, good delivery time, helpful customer service
Good
Easy ordering process
parfois difficile de trouver le bon produits... trop de choix!, mais le CHAT nous aide à déterminer ce qu'il nous faut.
Excellent
No issues.
No complaints
Everything is great, apart from having to contact customer service each time to have sales tax removed from my orders.
shipping cost is expensive
Good
Lots of great products, easy to order and fast delivery.
Not in stock. Didn't advise me of delay but fixed it rapidly once I asked. Moving premises so probably a lot going on. Generally very prompt and reliable service.
we did not received the good item but the contact and return was really easy.
Delivered on time
First time using them, will be back.
My items were on backorder and they quickly resourced the materials to fulfill the order. I did have to contact customer service to find out when it would be fulfilled and they were able to answer my questions quickly.
Great service
everything but the delivery time was great!
Great customer service, wish there were more variety sold on website, so I don't have to customer order.
Though there was some delay on delivery (because of missing order), the immediate follow up action is highly appreciated
need both taxes numbers as requested by the finance department. Hard to find on the bill.
Great product and only place to get exactly what we are looking for.
Very easy.
Website is easy to navigate and customer support is always easy to access. I would appreciate from a paperwork standpoint having tax exemption automatically applied at checkout instead of refunding the tax charges after purchase
Website is sometimes not clear and it does not include precise catalogue numbers for each variant. Ordering process via eshop is easy and quick. Ordering process via email is also easy and clear. Our customer service and sales manager is very nice and helpful. Times of the delivery are sometimes a bit longer.
easy ordering.
Customer service was friendly. The ordering process ended up being a little frustrating though. It seems that if you have questions about your order, you have to reach a certain customer service rep that has been assigned to your order to get those questions answered. Delivery time was great once the order was able to be completed. Pricing is great as well.
Just need to associate tax exempt with my online account.
Excellent customer service and easy purchasing. Only would prefer faster delivery time for my view of Labtag to be 5 stars.
great label
It took many attempts to get the website login in working, however the customer service was good and the product was delivered vary fast once the order was placed.
In general, the ordering process is easy.
Returning for my third roll -- they do job.
Very good service
Their ordering process is easy, customer service is ok and the time of delivery is good (around one week).
Easy to purchase
Good
Outstanding time of delivery!!
Ordering process was smooth and simple and delivery time was efficient.
Good customer service. Easy ordering online
It's a bit tricky finding the correct label but once you do the ordering process is easy.
Great product, fairly easy to order, but fairly expensive shipping.
easy and fast
Ordering proces is nice and easy. The loyalty program is nice. A quick order window would be nice.
I'm satisfied with the service from LabTag, aldo I find it weird that I had to make a new account now the new website is there
Very Good
Overall I think the communication on order status and shipping is well. Wish there was a larger selection
Even products not in stock ship quickly
Easy to order and fast
Great!
I wish I didn't have to email and ask for templates
please send me a tracking number automatically when you ship it
Can we get discount if we order more?
Not received specific information on shipping timelines
Shipping was not too communicative
Ordering process was very smooth.
Good
Good
Product arrived in good condition in a timely manner.
Quick shop would be great insteaf of doing item 1 by 1
Tons of labels that fits all needs
Invoices are not sent automatically as described in confirmation emails.
Lead time and shipping could be better.
Good Service.
Very clear website, need to allow a few days for delivery as we are based in UK but worth the wait.
quick and correct
Very thoughtful customer service and the labels are amazing. One criticism though is the shipping, as it is too slow and labels tend to take about a week to deliver.
A week to receive is a bit long.
Ordering process is good
Ordering was easy and template downloads were very handy to have on the label page.

Ashlie